Privacy Policy
Effective Date: May 23, 2026 — Dhriti Enterprises
Welcome to Lowco. This Privacy Policy explains how Dhriti Enterprises ("Lowco", "we", "our", or "us") collects, uses, stores, and protects information when you use the Lowco website, platform, products, and related services. By accessing or using Lowco services, you agree to this Privacy Policy.
1.Company Information
- Company Name
- Dhriti Enterprises
- Address
- Varanasi, Uttar Pradesh, India
- Contact Number
- +91-8882018212
- vinay@lowco.ai
- Founder & CEO
- Vinay Kumar
2.Information We Collect
Account & Contact Information
- Name and company name
- Email address and phone number
- Team size and business information
Usage Information
- Browser type and device information
- IP address, pages visited, session activity
- API usage logs and system diagnostics
Customer Data
Data uploaded, stored, processed, or managed using Lowco products and services — including CRM records, HR information, documents, tasks, internal business workflows, and database records.
3.Infrastructure & Data Hosting
Lowco services are hosted on dedicated infrastructure and servers managed by Dhriti Enterprises or trusted infrastructure providers.
4.AI & LLM Usage
If Public LLMs Are Used
If you choose to use features powered by public or third-party AI providers (such as OpenAI, Anthropic, Google AI, or other external AI APIs), your submitted data may be transmitted to those providers for processing and will also be subject to the respective provider's privacy policies.
If Local LLMs Are Used
If you deploy or use locally hosted LLMs or private AI infrastructure, your data remains within your controlled infrastructure/environment.
5.How We Use Information
- Provide and maintain services
- Improve platform reliability and security
- Provide customer support
- Respond to demo or sales requests
- Monitor performance and abuse
- Develop product functionality
6.Data Security
We implement reasonable technical and organizational security measures including access controls, authentication systems, role-based permissions, encrypted communication, infrastructure monitoring, and audit logging.
However, no system can guarantee absolute security.
7.Multi-Tenant Architecture
Some Lowco services operate using multi-tenant infrastructure. Logical isolation and access control mechanisms are implemented to protect tenant data separation. Enterprise deployments may also support dedicated environments.
8.Data Retention
We retain data only as long as necessary for service operation, legal compliance, security purposes, and customer agreements. Customers may request deletion of their data subject to contractual and legal obligations.
9.Third-Party Services
Lowco may use third-party providers for hosting, infrastructure, analytics, monitoring, payment processing, and AI integrations. We are not responsible for third-party services outside our control.
10.Cookies & Analytics
Lowco may use cookies and analytics tools to improve user experience, understand usage trends, maintain sessions, and monitor website performance. Users may disable cookies through browser settings.
11.Your Rights
Depending on applicable laws, users may request access to their data, data correction, data deletion, export of information, and restriction of processing.
Requests can be submitted to: vinay@lowco.ai
12.Enterprise Responsibilities
Customers using Lowco for business operations are responsible for ensuring lawful data collection, obtaining required user consents, managing internal access permissions, and configuring security settings appropriately.
13.Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on the website with revised effective dates.
14.Contact Us
- Company
- Dhriti Enterprises
- Address
- Varanasi, Uttar Pradesh, India
- vinay@lowco.ai
- Phone
- +91-8882018212